Cheryl J.
About Cheryl J.
Cheryl J. is a Support Team Manager at Acadeum, where she has worked since 2023. She has a diverse background in higher education administration, having held various roles at institutions such as North Park University and The Chicago School of Professional Psychology.
Current Role at Acadeum
Cheryl J. serves as the Support Team Manager at Acadeum, a position she has held since 2023. In this role, she is responsible for overseeing support operations and ensuring that team members provide effective assistance to users. Cheryl's focus is on promoting human flourishing and quality outcomes through lean, people-first processes in higher education and technology.
Previous Experience at Acadeum
Before becoming Support Team Manager, Cheryl J. held several positions at Acadeum. She worked as a Lead Support Specialist from 2022 to 2023 and as a Support Specialist from 2021 to 2022. Additionally, she served as a Student Support Specialist from 2020 to 2021. Her various roles have contributed to her extensive knowledge of support processes within the organization.
Educational Background
Cheryl J. has a diverse educational background. She earned a Graduate Certificate in Higher Education Administration from North Park University. She also holds a Bachelor of Science in Industrial and Product Design from the Georgia Institute of Technology. Furthermore, she achieved a Master of Divinity from Emmanuel School of Religion, focusing on Pastoral Studies and Counseling.
Professional Experience Prior to Acadeum
Cheryl J. has a broad range of professional experience prior to her current role at Acadeum. She worked at The Chicago School of Professional Psychology as an Academic Department Manager and held various positions at North Park University, including Campus Visit Coordinator, Recruitment Associate, and Credentials and Data Management Specialist. Additionally, she served as a Globalscope International Campus Minister at CMF International in Spain.
Skills and Professional Interests
Cheryl J. is a bilingual professional known for her attention to detail. She thrives in proactive, thoughtful, and collaborative professional environments. Her interests lie in enhancing support processes and promoting effective outcomes in higher education settings.