Christian Scott
About Christian Scott
Christian Scott serves as the Assistant Vice President of Customer Operations at Acadeum, where he leads implementation and inventory management. He has over eight years of experience in various industries, including SaaS, Automotive, Travel & Hospitality, and Ed-Tech, and has expertise in AI Automation within customer operations.
Current Role at Acadeum
Christian Scott serves as the Assistant Vice President of Customer Operations at Acadeum. He has held this position since 2022 and is responsible for leading various customer operations initiatives. His role includes overseeing the implementation and inventory management functions, ensuring that customer needs are met efficiently and effectively.
Previous Experience at Acadeum
Before his current role, Christian worked at Acadeum as the Director of Customer Service Operations from 2021 to 2022. During his eight-month tenure, he focused on enhancing customer service processes and improving overall customer satisfaction.
Experience in Customer Operations
Christian has over eight years of experience in customer operations across multiple industries, including SaaS, Automotive, Travel & Hospitality, and Ed-Tech. His expertise in AI Automation plays a significant role in optimizing customer operations and improving service delivery.
Career History
Prior to his current position, Christian held several roles that contributed to his expertise. He was the Training and Enablement Manager at Dealerware from 2019 to 2021, and he worked at Silvercar in various capacities, including Operations Coordinator and Learning and Development Specialist. He also served as an Expert Agent at ContactWorks from 2016 to 2017.
Educational Background
Christian studied at Southwestern University, where he earned a Bachelor of Arts in Economics from 2012 to 2016. His academic background provides a strong foundation for his roles in customer operations and management.