Angie Gomez

Angie Gomez

Customer Experience Manager/Service Solutions @ Accel Entertainment

About Angie Gomez

Angie Gomez is a Customer Experience Manager specializing in Service Solutions at Accel Entertainment, where she has held various roles since 2018. She previously worked as a Manager of Planning Control at AT&T from 2005 to 2007.

Work at Accel Entertainment

Angie Gomez has been employed at Accel Entertainment in various roles since 2018. She currently holds the position of Customer Experience Manager/Service Solutions, a role she has occupied since 2021. Additionally, she serves as Parts Manager, a position she has held since 2020. Prior to these roles, she worked as Product Support Supervisor for six years, starting in 2018. Her responsibilities in these positions include overseeing customer service initiatives and managing product support operations.

Previous Experience at AT&T

Before joining Accel Entertainment, Angie Gomez worked at AT&T from 2005 to 2007. During her two-year tenure, she held the position of Manager Planning Control. In this role, she was responsible for planning and controlling various operational aspects within the organization, contributing to the efficiency and effectiveness of service delivery.

Professional Roles and Responsibilities

In her current role as Customer Experience Manager/Service Solutions at Accel Entertainment, Angie Gomez focuses on enhancing customer satisfaction and service delivery. As Parts Manager, she oversees inventory management and parts distribution. Her experience as Product Support Supervisor involves managing support teams and ensuring that product-related inquiries are addressed effectively.

Career Timeline

Angie Gomez's career spans several years in customer service and management roles. She began her professional journey at AT&T from 2005 to 2007. In 2018, she joined Accel Entertainment, where she has progressed through multiple positions, reflecting her growth and adaptability in the field. Her current roles at Accel Entertainment highlight her commitment to improving customer experiences and operational efficiency.

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