Eralda (Era) Poshi Horton
About Eralda (Era) Poshi Horton
Eralda (Era) Poshi Horton is a Salesforce Administrator at Accel Entertainment and a Salesforce Instructor at CTS Training, with a background in mathematics and education. She has transitioned from teaching mathematics to specializing in Salesforce administration and consulting, bringing a strong analytical skill set to her roles.
Work at Accel Entertainment
Eralda Poshi Horton has been employed at Accel Entertainment as a Salesforce Administrator since 2021. In this role, she utilizes her expertise in Salesforce CRM to enhance the company's operational efficiency and data management. Her responsibilities include managing Salesforce configurations, optimizing workflows, and providing support to users. Horton’s work contributes to the overall effectiveness of the organization in the gaming and entertainment sector.
Current Role as Salesforce Instructor
In addition to her role at Accel Entertainment, Eralda Poshi Horton serves as a Salesforce Instructor at CTS Training since 2020. She is responsible for educating individuals on Salesforce best practices and functionalities. Her experience as a Salesforce End-User Instructor allows her to effectively train users, ensuring they can leverage the platform to meet their business needs.
Previous Experience in Salesforce CRM
Prior to her current positions, Horton worked as a Salesforce CRM Analyst at North American Corporation from 2020 to 2021. In this capacity, she analyzed CRM data and provided insights to improve customer relationship management. Additionally, she has experience as a Salesforce Consultant at EKPH Consulting since 2019, where she advises clients on Salesforce implementation and optimization strategies.
Background in Education
Eralda Poshi Horton has a strong background in education, having worked as a Mathematics Teacher at IHSCA Charter High School from 2010 to 2020 and at Aspira Inc. of Illinois from 2007 to 2010. Her teaching experience spans over a decade, during which she developed skills in curriculum design and student engagement. This background in education has informed her approach to training and consulting in her current roles.
Education and Expertise
Horton earned a Bachelor of Science in Mathematics from Loyola University Chicago, studying from 1998 to 2005. Her academic background in mathematics, combined with her Salesforce expertise, equips her with strong analytical and problem-solving skills. This unique combination enhances her effectiveness in her roles as a Salesforce Administrator and Instructor.