Jamal Austin, MBA
About Jamal Austin, MBA
Jamal Austin, MBA, serves as the Vice President of Technology at Accel Entertainment, where he has worked since 2023. He has extensive experience in technology and operations, having held various roles at notable companies including IBM, Teladoc Health, and American Eagle Outfitters.
Current Role at Accel Entertainment
Jamal Austin currently serves as the Vice President of Technology at Accel Entertainment, a position he has held since 2023. In this role, he is responsible for overseeing technology initiatives and driving innovation within the organization. His leadership is focused on enhancing operational efficiency and aligning technology strategies with business objectives.
Previous Experience at Accel Entertainment
Prior to his current role, Jamal Austin worked at Accel Entertainment in various capacities. He served as the Director of Technology Solutions from 2022 to 2023, and as Project Manager for IT & Salesforce from 2021 to 2022. His experience at Accel Entertainment has contributed to his understanding of the technology landscape within the gaming and entertainment industry.
Education and Expertise
Jamal Austin earned his Master of Business Administration (M.B.A.) from the University of Pittsburgh Katz Graduate School of Business, where he studied Operations and Marketing Management from 2014 to 2016. He also holds a Bachelor of Arts (B.A.) in History and Psychology from The Ohio State University, completed between 2006 and 2011. His educational background supports his expertise in process optimization and organizational performance.
Professional Background
Jamal Austin has a diverse professional background with experience in various industries. He has worked as a Consultant at American Eagle Outfitters, an Operations Business Analyst at Human Arc, and held multiple roles at IBM, including Sr. Client Consultant and Client Executive. His tenure at Teladoc Health included positions as Operations Project Manager and Project Manager in Strategic Services.
Certifications and Skills
Jamal Austin holds a Six Sigma Greenbelt certification, which equips him with the skills to identify inefficiencies and optimize processes. He has a proven track record in process optimization, sales, and consulting, demonstrating his ability to help organizations enhance performance and achieve their goals through tailored solutions.