Marco N.
About Marco N.
Marco N. is a Senior Manager of Training Development at Accel Entertainment, with a background in music education and extensive experience in training and management roles across various organizations. He has worked in the hospitality and education sectors, developing interdisciplinary training curricula to empower individuals and teams.
Work at Accel Entertainment
Marco N. serves as the Senior Manager of Training Development at Accel Entertainment, a position he has held since 2023. In this role, he focuses on developing training programs that enhance employee skills and organizational effectiveness. His work contributes to the overall growth and development of the team in the Greater Chicago Area.
Previous Experience in Education and Music
Marco N. worked at DePaul University as a Desk Receptionist from 2010 to 2013, gaining valuable experience in a higher education environment. He also served as House Manager at the Merit School of Music from 2010 to 2014, where he managed events and supported the operational needs of the music school.
Career at Argo Tea
Marco N. held multiple positions at Argo Tea from 2013 to 2023. He started as a Tea Mixologist, then progressed to Operations Support Manager, Store Manager, and finally Global Training Manager. His roles involved overseeing store operations, training staff, and enhancing customer experiences through tea education.
Education and Expertise
Marco N. earned a Bachelor's degree in Music Teacher Education from DePaul University, where he studied from 2009 to 2013. His educational background informs his approach to training development, allowing him to create interdisciplinary training curricula that empower leaders and teams.
Current Role as Tea Educator and Consultant
Since 2019, Marco N. has worked as a Tea Educator, Consultant, and Content Creator at STEAP'D. In this capacity, he writes about the journey with tea and its role in fostering interdisciplinary dialogue, contributing to the broader understanding of tea culture and education.