Zetooney Crystal
About Zetooney Crystal
Zetooney Crystal is a Customer Service Representative III at Accelerated Care Plus in Reno, Nevada, with over 14 years of experience in the role. She has a background in AHCCCS and Medicare billing, as well as expertise in the transportation industry, particularly in freight forwarding and equipment management.
Work at Accelerated Care Plus
Zetooney Crystal has been employed at Accelerated Care Plus since 2010, serving as a Customer Service Representative III. With over 14 years of experience in this role, she has developed a strong understanding of customer service within the healthcare sector. Her responsibilities likely include assisting clients with inquiries, resolving issues, and ensuring a high level of service delivery.
Previous Experience at Advanced Reimbursement Management
Before joining Accelerated Care Plus, Zetooney Crystal worked at Advanced Reimbursement Management from 2007 to 2009 as a Customer Service Representative and in AHCCCS Billing. This two-year experience provided her with foundational skills in customer service and billing processes, particularly in relation to AHCCCS.
Education and Expertise
Zetooney Crystal completed her education at El Segundo High School. She possesses expertise in handling AHCCCS and Medicare billing processes, which is critical for her current role in customer service within the healthcare industry. Her educational background supports her professional skills.
Background in Transportation Industry
Zetooney Crystal has a background in the transportation industry, specifically in domestic and international freight forwarding. This experience includes managing routing and tracking, as well as handling US Customs documentation related to freight forwarding. Her knowledge in this area complements her customer service skills.
Skills in Financial Management
Zetooney Crystal has developed skills in managing accounts payable and receivable. This financial management expertise is beneficial in her roles, especially in understanding the billing processes and ensuring accurate financial transactions within her current position.