Tanuja Fernandes
About Tanuja Fernandes
Tanuja Fernandes serves as the Business Operations Lead at Revenue Management Systems, an Accelya Group Company, where she has worked since 2014. She has extensive experience in the travel industry, having held various roles at Emirates and World Network Services, and holds a Bachelor of Commerce from the University of Mumbai.
Work at Accelya
Tanuja Fernandes has been serving as the Business Operations Lead at Revenue Management Systems, an Accelya Group Company, since 2014. In this role, she has focused on managing operations and ensuring effective execution of business processes. Her responsibilities include addressing client priorities and resolving escalations, which contribute to maintaining high compliance scores. Tanuja's experience in this position spans over ten years, during which she has developed a strong understanding of the operational needs within the organization.
Previous Experience in the Travel Industry
Before joining Accelya, Tanuja Fernandes held several positions in the travel industry. She worked at Emirates as a Fare Auditor from 2003 to 2014, where she gained extensive experience in fare auditing. Prior to that, she worked at World Network Services (WNS) Global Services Private Limited in various roles, including Prorator and Fare Auditor, from 1998 to 2001. Additionally, she served as a Counter Supervisor at Padmaja Travels Pvt. Ltd. in 1997. This diverse background has equipped her with a comprehensive understanding of travel operations.
Education and Expertise
Tanuja Fernandes earned her Bachelor of Commerce (BCom) degree from the University of Mumbai, where she studied Business/Commerce from 1990 to 1994. Her educational background has provided her with a solid foundation in business principles. Tanuja possesses expertise in independently auditing and managing travel reimbursement workflows, demonstrating her capability in handling complex operational tasks. She has also shown proficiency in managing operations for CRM platforms, highlighting her cross-functional skills.
Recognitions and Awards
Tanuja Fernandes has received several recognitions for her contributions in the workplace. In 2014, she was honored with the Najm Appreciation award for her exceptional management of increased workload caused by the polar vortex. Additionally, she received a Certificate of Appreciation from Mercator, the IT support of Emirates Airline, for completing tasks related to South African Airways and Malaysia Airlines on time. These accolades reflect her commitment to excellence in her professional endeavors.
Early Education
Tanuja Fernandes completed her early education at Holy Family High School in Chembur. This foundational education set the stage for her later academic pursuits and career development in the field of business and commerce.