Jon Vickery
About Jon Vickery
Jon Vickery serves as a Support Manager at Acceptd in the Columbus, Ohio Area, where he has worked since 2019. His previous experience includes roles at Apple, the Jacksonville Sheriff's Office, and various other positions in technology and customer service.
Work at Acceptd
Jon Vickery has served as Support Manager at Acceptd since 2019. In this role, he is responsible for overseeing customer support operations and ensuring that users receive timely assistance. His tenure at Acceptd spans five years, during which he has contributed to improving user experience and support processes. The company, located in the Columbus, Ohio area, focuses on providing innovative solutions for the arts community.
Previous Experience in Technology Support
Before joining Acceptd, Jon Vickery worked at Apple as a Genius from 2016 to 2018. In this position, he provided technical support and troubleshooting for Apple products. Prior to that, he served as an Information Technology Analyst at the Jacksonville Sheriff Office from 2010 to 2015, where he managed IT systems and supported technology initiatives. His experience also includes a role as a Service Desk/NOC Technician at thinkCSC from 2015 to 2016.
Background in Law Enforcement and Community Service
Jon Vickery has a background in law enforcement, having worked at the Jacksonville Sheriff Office in two capacities. He was an Information Technology Analyst from 2010 to 2015 and a Community Service Officer from 2009 to 2010. These roles involved supporting community engagement and technology-related functions within the department.
Early Career and Education
Jon Vickery began his career in the service industry, working as a Team Member at Chick-fil-A Restaurants from 2005 to 2006. He later transitioned to the healthcare sector as a Pharmacy Manager at Linear Solutions Inc. from 2006 to 2009. Jon's educational background includes being homeschooled, where he completed his high school education from 1993 to 2007.