Katheryn Harrison
About Katheryn Harrison
Katheryn Harrison is a Marketing Account Specialist at Acceptd, where she has worked since 2021. She has a diverse background in marketing and customer service, with previous roles at several companies, including Accelerated Revenue Inc. and Verizon Business.
Current Role at Acceptd
Katheryn Harrison serves as a Marketing Account Specialist at Acceptd, a position she has held since 2021. Based in Columbus, Ohio, she focuses on enhancing marketing strategies and managing client accounts. Her role involves collaborating with various teams to ensure effective communication and delivery of services to clients.
Previous Experience in Marketing and Consulting
Prior to her current role, Katheryn worked as a Marketing Consultant at Accelerated Revenue Inc. from 2020 to 2021. During her tenure, she initiated a system overhaul based on customer-driven feedback, which improved customer satisfaction and operational efficiency. Her background in marketing includes various roles that contributed to her expertise in client relations and strategic planning.
Background in Customer Coordination
Katheryn has extensive experience in customer coordination roles. She worked as a Business/Government Customer Coordinator at Verizon Business in 2019 and as a Technical Coordinator at Encova Insurance from 2019 to 2020. These positions involved managing customer interactions and ensuring service delivery, which enhanced her skills in client management.
Education and Academic Background
Katheryn studied Psychology at the University of Phoenix, where she earned an Associate's degree from 2010 to 2012. Her educational background has provided her with insights into consumer behavior, which she applies in her marketing roles.
Achievements in Revenue Growth
Throughout her career, Katheryn has implemented strategies that led to significant revenue growth. Notably, she coordinated a transition from a Net Revenue Retention (NRR) model to an Annual Recurring Revenue (ARR) model, resulting in a 30% increase in revenue. Additionally, her data-driven approach has achieved a 20% increase in customer retention and a 15% increase in revenue within six months.