Alex Mendez
About Alex Mendez
Alex Mendez serves as the Tier 2 Application Support Lead at Acclaim Systems, where he manages hardware and supports statewide voter registration applications in Pennsylvania. He has over nine years of experience in application support and data management.
Work at Acclaim Systems
Alex Mendez has been employed at Acclaim Systems since 2015, serving as the Tier 2 Application Support Lead. In this role, he manages and troubleshoots hardware, including thin client computers, printers, and network equipment for all 67 counties in Pennsylvania. His responsibilities also include supporting and managing multiple statewide voter registration and election applications under contract with the Pennsylvania Department of State. Mendez assists the development team with research and troubleshooting of application bugs, data cleanup, and build deployments.
Education and Expertise
Alex Mendez studied at Los Angeles Harbor College from 2009 to 2011, completing a two-year program. His education has provided him with a foundation in technical support and application management. Mendez has developed expertise in writing SQL queries to efficiently extract data for State Executive Office officials, showcasing his analytical skills and technical proficiency.
Background
Before joining Acclaim Systems, Alex Mendez worked at Solugenix Corporation as Helpdesk Support from 2011 to 2012 for nine months. He then transitioned to Taco Bell, where he served as Senior IT Support from 2012 to 2015 for three years. His background includes extensive experience in technical support roles, which has contributed to his current position in application support.
Achievements
In his current role, Alex Mendez has successfully managed hardware and software support for statewide voter registration and election applications in Pennsylvania. His ability to write SQL queries for data extraction has been instrumental in providing necessary information to State Executive Office officials. Mendez's collaboration with the development team in troubleshooting and application deployment has also contributed to the efficiency of operations at Acclaim Systems.