Brianna Anderson
About Brianna Anderson
Brianna Anderson is a Service Desk Analyst currently employed at Acclaim Systems in the Greater Harrisburg Area. She has a background in technical support and programming, with experience at National Government Services and Harrisburg University of Science and Technology.
Work at Acclaim Systems
Brianna Anderson has been employed at Acclaim Systems as a Service Desk Analyst since 2021. In this role, she provides technical support and assistance to users, leveraging her background in information technology. Her responsibilities include troubleshooting and resolving issues within a Windows environment, ensuring efficient operations for clients in the Greater Harrisburg Area.
Previous Experience at National Government Services
Before joining Acclaim Systems, Brianna worked as a PC Technician at National Government Services for a brief period of two months in 2021. This role was based in Harrisburg, Pennsylvania, where she gained experience in technical support and IT services, contributing to her overall skill set in the field.
Education and Expertise
Brianna Anderson studied at Harrisburg University of Science and Technology, where she majored in Management and e-Business from 2012 to 2016. She also holds a High School Diploma from Duval High School, which she completed from 2013 to 2017. Her education has provided her with a strong foundation in business principles and technology.
Technical Skills and Programming Knowledge
Brianna possesses a strong background in providing technical support, particularly within a Windows environment. She has basic programming experience in Java and Python, which complements her technical support skills. This combination of knowledge allows her to address a variety of technical challenges effectively.
Student Worker Role at Harrisburg University
In addition to her role at Acclaim Systems, Brianna has been working as an Information Technology Technician (student worker) at Harrisburg University of Science and Technology since 2018. This position has allowed her to gain hands-on experience in IT support while balancing her academic pursuits.