Suzanne Dabbs Quaca
About Suzanne Dabbs Quaca
Suzanne Dabbs Quaca is a Help Desk Analyst III at Acclaim Systems, where she has worked since 2012. Previously, she spent nine years as a Technical Support Analyst II at The Jay Group in Lancaster, Pennsylvania.
Work at Acclaim Systems
Suzanne Dabbs Quaca has been employed at Acclaim Systems since 2012, currently holding the position of DOS Help Desk Analyst III. In this role, she provides technical support and assistance, ensuring efficient operations and user satisfaction. Her tenure at Acclaim Systems spans over 12 years, during which she has developed expertise in troubleshooting and resolving technical issues related to DOS systems.
Previous Experience at The Jay Group
Before joining Acclaim Systems, Suzanne worked at The Jay Group as a Technical Support Analyst II from 2003 to 2012. Over her nine-year tenure in Lancaster, Pennsylvania, she gained valuable experience in technical support, enhancing her skills in customer service and problem-solving. Her role involved assisting clients with technical inquiries and ensuring the smooth operation of systems.
Education and Expertise
Suzanne attended Elizabethtown Area High School from 1984 to 1987, where she completed her secondary education. She furthered her studies at Elizabethtown College, earning an Associate's degree in Information Systems between 2009 and 2011. This educational background provided her with foundational knowledge and skills essential for her career in technical support and information systems.