Alex Hackford
About Alex Hackford
Alex Hackford is a Manager of Agile and LPM Delivery at Accruent, with a diverse background in project management across various companies, including Ticketmaster and Riot Games. He holds a Bachelor of Business Administration in Music Business from Belmont University and has expertise in planning, scheduling, and process documentation.
Current Role at Accruent
Alex Hackford serves as the Manager of Agile & LPM Delivery at Accruent. In this role, he focuses on enhancing team efficiency and effectiveness within the organization. His responsibilities include overseeing cross-functional groups that support product, engineering, and quality teams in delivering innovative software solutions. Hackford has been with Accruent since 2023, contributing to the company's objectives through his expertise in agile methodologies and project management.
Previous Experience at Ticketmaster
Prior to his current position, Hackford worked at Ticketmaster as Project Manager III from 2017 to 2020. During his tenure in Hollywood, CA, he concentrated on improving communications and organization for cross-functional efforts in Infrastructure and Engineering. His work contributed to connecting entertainment fans to memorable experiences, showcasing his commitment to enhancing customer engagement through effective project management.
Career at Riot Games
Hackford has extensive experience at Riot Games, where he held multiple roles from 2011 to 2017. He started as a Recruiting Coordinator and progressed to Project Coordinator, Technical Project Manager, and Development Manager. His responsibilities included managing development efficiency and supporting project execution. This diverse experience in a fast-paced gaming environment equipped him with skills in team health and accountability structures.
Educational Background
Hackford holds a Bachelor of Business Administration in Music Business from Belmont University, where he studied from 2004 to 2009. Additionally, he earned a Certificate in Audio Engineering from Musicians Institute, completing his studies from 2009 to 2010. His educational background combines business acumen with technical knowledge in audio, reflecting his diverse interests and expertise.
Expertise in Project Management
Hackford specializes in planning, scheduling, and process documentation. His expertise extends to establishing accountability structures and fostering team health and development. Throughout his career, he has demonstrated a commitment to improving organizational processes and enhancing team dynamics, which are essential for successful project delivery in various industries.