Edgar Amaya
About Edgar Amaya
Edgar Amaya serves as the Vice President of Enterprise Customer Success at Accruent, a role he has held since 2023. He has extensive experience in customer success and project management, having previously worked in various capacities at Accruent and other companies.
Current Role at Accruent
Edgar Amaya serves as the Vice President of Enterprise Customer Success at Accruent, a position he has held since 2023. In this role, he has been instrumental in shaping the enterprise customer success strategy, focusing on enhancing customer satisfaction and retention. His leadership aims to unify the built environment through effective workplace and asset management software solutions.
Previous Experience at Accruent
Amaya has a significant history with Accruent, having worked in various roles since 2015. He started as a Senior Project Manager from 2015 to 2016, then transitioned to a Customer Success Manager for Enterprises from 2017 to 2019. He later served as Director of Customer Success from 2019 to 2021 and again from 2022 to 2023. Throughout these roles, he contributed to system integration and operational excellence.
Experience at Other Companies
In addition to his tenure at Accruent, Edgar Amaya has worked at several other organizations. He was a Project Manager at Gemalto from 2014 to 2015 and served as a Project Manager at Ericsson from 2008 to 2014. He briefly participated in the Fortive Ignite Program in 2021. He also held the position of Director of Client Success at Phreesia from 2021 to 2022.
Educational Background
Edgar Amaya holds a Bachelor Degree in Information Technology from Universidad Privada de San Pedro Sula - USAP. He furthered his education by obtaining a Master of Business Administration (MBA) from Baylor University - Hankamer School of Business, completing the program from 2021 to 2023.
Professional Contributions
Throughout his career, Amaya has contributed to the development of workplace and asset management software solutions at Accruent. His efforts have focused on integrating systems and data to enhance operational excellence, demonstrating his commitment to improving customer success and satisfaction.