Ellie Geraets
About Ellie Geraets
Ellie Geraets is a Senior UX Researcher at Accruent, where she has worked since 2021. With a background in UX design and product documentation, she specializes in managing digital adoption platforms and conducting user-centric research.
Work at Accruent
Ellie Geraets has been working at Accruent since 2021 as a Senior UX Researcher. In this role, she manages the implementation of a digital adoption platform across the company's products. She also facilitates product and UX research programs, reporting on return on investment (ROI) in user-centric activities across Accruent's product portfolio. Additionally, she is responsible for the facilitation of digital adoption tool implementation and its integrations within the organization.
Previous Roles at Accruent
Before her current position, Ellie held several roles at Accruent. She worked as a Senior UX Designer in Design Operations for four months in 2021. From 2017 to 2019, she served as an Associate UX Designer. Additionally, she worked as a UX Designer from 2019 to 2021. Her various roles have contributed to her extensive experience in user experience design and research.
Experience at Verisae
Ellie Geraets gained experience at Verisae, an Accruent company, where she held multiple positions. She worked as a Product Documentation Coordinator from 2015 to 2016 and as a Product Designer from 2016 to 2017. She also served as an Administrative Assistant for seven months in 2014. These roles provided her with a solid foundation in product design and documentation.
Education and Expertise
Ellie earned a Bachelor of Arts (BA) in Professional Journalism from the University of Minnesota, studying from 2010 to 2014. Her educational background has equipped her with skills in research and communication, which she applies in her current role. She teaches product research best practices within Accruent, demonstrating her expertise in user-centric research methodologies.
Early Career Experience
Ellie's early career included positions that developed her foundational skills. She worked as a Student Library Assistant at the University of Minnesota from 2011 to 2012 and as a Student Office Assistant from 2012 to 2014. Additionally, she was a Crew Member at Cold Stone Creamery from 2008 to 2011. These experiences contributed to her professional growth and understanding of customer service.