Eric Ostroot
About Eric Ostroot
Eric Ostroot is a Professional Services Manager with extensive experience in the technology sector, having worked at Lenovo and IBM before joining Accruent. He holds a Bachelor of Science in Christian Counseling from Liberty University and an Associate of Science in Electronics Technology from Brown Institute.
Professional Services Manager at Accruent
Eric Ostroot has served as a Professional Services Manager at Accruent since 2019. In this role, he focuses on delivering high-quality services to clients, ensuring that their needs are met effectively. His responsibilities include overseeing project management, team development, and customer engagement. Ostroot's approach emphasizes listening to customers, which helps in fostering strong relationships and driving successful project outcomes.
Previous Experience at Lenovo
Prior to his current position, Eric Ostroot worked at Lenovo as a Professional Services Manager from 2014 to 2018. During his tenure, he was responsible for managing professional services projects, ensuring client satisfaction, and leading teams to achieve project goals. His experience at Lenovo contributed to his expertise in managing customer relationships and delivering effective solutions.
Career at IBM
Eric Ostroot had a lengthy career at IBM, spanning over 16 years as an Engineering Manager from 1998 to 2014, and an earlier role as a Microcode Engineer from 1981 to 2014. His time at IBM involved overseeing engineering projects and managing teams, which provided him with a solid foundation in technical and managerial skills. His diverse roles at IBM contributed significantly to his professional development.
Education and Qualifications
Eric Ostroot holds a Bachelor of Science (BS) degree in Religion - Christian Counseling from Liberty University. He also earned an Associate of Science (A.S.) degree in Electronics Technology from Brown Institute. His educational background supports his diverse skill set and complements his professional experience in technology and management.
Expertise in Change Leadership
Eric Ostroot specializes in leading change in challenging environments that require significant cultural transformation. He has a proven track record of successful turn-around experiences across various business disciplines, including Procurement Engineering and Supplier Management. His focus on team development and customer engagement positions him as a leader in driving effective change within organizations.