Jeff S.
About Jeff S.
Jeff S. is a Senior Network Engineer with over ten years of experience in system integrations and engineering projects. He has worked for several organizations, including Accruent, CCAonline, and Burwood Group, and specializes in creating KPI reports and enhancing network performance.
Work at Accruent
Currently, Jeff S. serves as a Senior Network Engineer at Accruent, a position he has held since 2023. In this role, he focuses on enhancing network performance and solution implementation. Prior to this, he worked as Network Engineer II at Accruent from 2020 to 2023, where he contributed to various network engineering projects.
Previous Experience in Network Engineering
Jeff S. has extensive experience in network engineering, having worked at several organizations. He was a Network Engineer at CCAonline, Inc. from 2012 to 2017. He then joined Samaritan Ministries International as a Network Engineer from 2017 to 2018. His tenure at Burwood Group included roles as Cloud Services Operations Engineer in 2018 and Operations Center Team Lead in 2019. He also served as Network Operations Manager/Lead at Burwood Group from 2019 to 2020.
Education and Expertise
Jeff S. studied at Lincoln Christian University, where he earned a Bachelor of Arts in Worship Ministry from 2005 to 2010. He furthered his education at the same institution, obtaining a Master of Arts in Worship Studies from 2010 to 2013. His educational background complements his over ten years of experience in leading system integrations and engineering projects.
Technical Skills and Specializations
Jeff S. specializes in creating and presenting detailed Key Performance Indicator (KPI) reports and dashboards. He acts as a subject matter expert in pre and post-sales support functions, ensuring effective network performance. His role involves designing and leading technical projects aimed at enhancing customer satisfaction and network growth.
Background in Technology Support
Jeff S. has a background in technology support, having worked as a Campus Technology Help Desk Technician at Lincoln Christian University from 2008 to 2009. He also served as a Computer Support Technician at the University of Illinois at Chicago College of Medicine at Peoria in 2011. Additionally, he was the Audio/Video Team Lead at Lincoln Christian University from 2009 to 2011.