Juliano Correa Ribeiro
About Juliano Correa Ribeiro
Juliano Correa Ribeiro is a Support Manager at Accruent, where he has worked since 2015. He has a background in computer programming and information technology, with multiple qualifications from institutions such as Digital House Brasil and Unisinos.
Work at Accruent
Juliano Correa Ribeiro has served as Support Manager at Accruent since 2015. His role involves overseeing support operations and ensuring the functionality of applications post-migration. He participated in the core team responsible for application code adaptation during content migration, demonstrating his involvement in critical projects within the organization. His expertise includes generating scripts and utilizing Dump imapsync with SSH access for migration processes, which are essential for maintaining operational efficiency.
Education and Expertise
Juliano has a diverse educational background in Information Technology. He studied at Digital House Brasil, where he completed a FullStack Developer program in 2022. He also attended Unisinos, earning degrees in IT Management Technologist and Information Security from 2019 to 2021 and 2012 to 2019, respectively. Additionally, he studied Computer Systems Networking and Telecommunications, achieving a qualification in Application Development for Mobile Devices in 2022. His educational journey has equipped him with a robust foundation in various IT disciplines.
Background
Juliano's professional journey began at ALSTOM, where he worked in transformer manufacturing from 2007 to 2012. He transitioned to roles in IT support, including positions at KingHost as a Support Analyst for Hosting Migration, HCL Technologies as a Bilingual Service Desk Analyst, and ilegra as Google Apps Support. His experience spans over a decade in various support and technical roles, contributing to his current position at Accruent.
Previous Work Experience
Before his tenure at Accruent, Juliano held several positions in the IT support sector. He worked at KingHost from 2012 to 2013 as a Support Analyst focused on Hosting Migration. Following this, he joined HCL Technologies as a Bilingual Service Desk Analyst from 2013 to 2014. He then moved to ilegra, where he provided Google Apps Support from 2014 to 2015. Each of these roles contributed to his skills in customer support and technical problem-solving.