Lisa Burns
About Lisa Burns
Lisa Burns is a Senior Customer Success Manager at Accruent, where she has worked since 2019. She has extensive experience in customer success and management, having previously held roles at Marks and Spencer, Atkins, and Gleeds.
Work at Accruent
Lisa Burns has been employed at Accruent as a Senior Customer Success Manager since 2019. In this role, she is responsible for ensuring customer satisfaction and success with the company's services. Her position involves working closely with clients to understand their needs and help them achieve their goals using Accruent's solutions. She operates from Nottingham, United Kingdom.
Previous Employment Experience
Prior to joining Accruent, Lisa Burns worked at Marks and Spencer as a Contracts Manager in the Land & Building department from 2008 to 2019. Her role involved managing contracts related to property and real estate. Before that, she served as a Commercial Auditor at Atkins from 2001 to 2005 and worked as an FM Consultant at Gleeds from 2005 to 2008. These positions provided her with extensive experience in commercial management and auditing.
Education and Expertise
Lisa Burns studied at Sheffield Hallam University, where she earned a BSc(Hons) in Property Management from 1998 to 2002. She also completed a Higher National Diploma (HND) in Estate Agency Law at the same institution from 1998 to 2000. This educational background has equipped her with a solid foundation in property management and law, contributing to her expertise in the field.
Background
Lisa Burns has a diverse professional background that spans over two decades in the property and commercial management sectors. Her career began as a Commercial Auditor at Atkins, followed by roles at Gleeds and Marks and Spencer, where she developed her skills in contract management and consultancy. This extensive experience has shaped her current role at Accruent.