Matt Breneman
About Matt Breneman
Matt Breneman is a Customer Success Manager based in Austin, Texas, with a background in optimizing workflows for event planning and academic scheduling in the Higher Education sector. He has previously held roles at Nike, Converse, and Texas State University, contributing to customer advocacy and operational efficiency.
Work at Accruent
Matt Breneman has served as a Customer Success Manager at Accruent since 2020. In this role, he focuses on strategic customer advocacy, ensuring that clients receive optimal value from the company's solutions. His work involves collaborating with Higher Education institutions across North America to enhance workflows related to event planning and academic scheduling. Breneman's experience in customer success allows him to effectively address client needs and improve their operational efficiency.
Previous Experience at Nike
Prior to his current position, Matt Breneman worked at Nike in various roles. He served as a Shipping and Receiving Lead from 2011 to 2015 in San Marcos, Texas, where he managed logistics and inventory processes. He then advanced to the role of Shipping Receiving Coach (Department Manager) from 2018 to 2020 in Round Rock, Texas. In this capacity, he oversaw shipping and receiving operations, contributing to the efficiency of the department.
Experience at Converse
Matt Breneman worked at Converse as a Brand Lead from 2015 to 2018 in Round Rock, Texas. In this role, he was responsible for brand management and marketing strategies, helping to enhance the company's presence in the market. His experience at Converse provided him with valuable insights into brand development and customer engagement.
Education and Expertise
Matt Breneman studied at Texas State University-San Marcos, where he focused on Recreational Administration and achieved a degree in Exercise and Sports Science from 2009 to 2013. His academic background has equipped him with knowledge relevant to both sports management and customer success in the Higher Education sector. Additionally, he has practical experience in sports management, having served as the Women's Basketball Video Coordinator and Basketball Manager at Texas State University.
Background in Higher Education
Breneman has a strong background in the Higher Education sector, specifically in optimizing workflows for event planning and academic scheduling. His work with EMS Software involves collaborating with educational institutions to streamline processes and improve operational effectiveness. This focus on Higher Education allows him to leverage his expertise in customer success to meet the unique needs of this sector.