Matthew Luther Dixon
About Matthew Luther Dixon
Matthew Luther Dixon is a Customer Success Manager at Accruent, specializing in optimizing hoteling and meeting management strategies for clients in various sectors. He holds a Bachelor of Science degree from the University of Vermont and has extensive experience in event management and workflow efficiency.
Work at Accruent
Matthew Luther Dixon has served as a Customer Success Manager at Accruent since 2015. In this role, he focuses on optimizing workplace solutions for clients, particularly in the commercial real estate, healthcare, and higher education sectors. His responsibilities include collaborating with customers to identify desired business outcomes and measuring key performance indicators. Dixon leverages his expertise in the EMS application to enhance productivity and communication while aiming to reduce operational costs.
Education and Expertise
Matthew Dixon earned a Bachelor of Science (BS) degree from the University of Vermont, where he studied Psychology and Anthropology from 2007 to 2011. His educational background provides him with a unique perspective that complements his professional experience in customer success. Dixon's expertise includes optimizing hoteling, meeting, and real estate management strategies, which he applies in his current role to drive positive adoption of workplace solutions.
Background
Before joining Accruent, Matthew Dixon held positions that contributed to his professional development. He worked as a Conference Coordinator at the University of Vermont from 2011 to 2015, where he gained experience in event management. He also served as a Sales and Marketing Coordinator at Boston University for six months in 2015. These roles helped him build a strong foundation in workflow efficiency and customer engagement.
Achievements in Customer Success
In his role as Customer Success Manager, Matthew Dixon has developed a strong background in event management and workflow efficiency. His ability to work closely with clients to understand their needs and measure performance indicators has contributed to successful outcomes in workplace solutions. Dixon's focus on driving positive adoption of these solutions showcases his commitment to enhancing customer experience and satisfaction.