Nelli Jacobo
About Nelli Jacobo
Nelli Jacobo is a Software Support Specialist I at Accruent, where she has worked since 2018. She holds a Bachelor of Science degree in Mathematics and Actuarial Science from The University of Texas at Austin.
Work at Accruent
Nelli Jacobo has been employed at Accruent as a Software Support Specialist I since 2018. In this role, she provides technical support and assistance to clients, ensuring that software solutions meet user needs. Prior to her current position, she worked at Accruent as a Support Engineer from 2017 to 2018, where she gained experience in troubleshooting and resolving software issues.
Education and Expertise
Nelli Jacobo studied at The University of Texas at Austin, where she earned a Bachelor of Science degree in Mathematics and Actuarial Science from 2011 to 2015. This educational background provides her with a strong foundation in analytical skills and problem-solving techniques, which are essential in her current role in software support.
Background
Nelli Jacobo completed her high school education at Harper High School. Following her graduation, she pursued higher education at The University of Texas at Austin, where she focused on Mathematics and Actuarial Science. Her career began at The University of Texas at Austin as an Undergraduate and Student Assistant from 2012 to 2015, where she supported various academic functions.
Previous Experience
Before joining Accruent, Nelli worked at Cognizant Technology Solutions as a Senior Process Executive from 2015 to 2017. In this role, she was involved in process management and operational support, which enhanced her skills in client interaction and technical problem-solving. This experience contributed to her qualifications for her subsequent roles in software support.