Raimey Jones
About Raimey Jones
Raimey Jones is a Manager of Professional Services with over 18 years of experience in IT consulting, software implementation, and project management. He has held various roles at Bazaarvoice and Ex Squared Solutions, contributing to both enterprise and retail sectors.
Current Role at Accruent
Raimey Jones serves as the Manager of Professional Services at Accruent, a position held since 2019. In this role, Jones oversees various professional service initiatives, ensuring the delivery of high-quality solutions to clients. The focus is on enhancing client satisfaction and optimizing service processes within the organization.
Previous Experience at Bazaarvoice
Raimey Jones has a significant history with Bazaarvoice, where he held multiple roles from 2010 to 2019. His positions included User Interface Developer, Implementation Engineer, Senior Implementation Project Manager, Solutions Consultant for Enterprise and Retail, and Senior Engagement Manager for Enterprise. This diverse experience contributed to his expertise in software implementation and client engagement.
Background in Web Development and User Experience
Prior to his time at Bazaarvoice, Raimey Jones worked at Ex Squared Solutions as a Lead Front-end Web Developer and in the User Experience Group from 2006 to 2010. Additionally, he was a User Experience Web Designer at Idea from 2004 to 2005. This background provided him with a solid foundation in web development and user experience design.
Education and Expertise
Raimey Jones studied Marketing and Business at The University of Texas at Dallas. With over 18 years of experience in IT consulting, software implementation, web development, project management, and sales, he has developed a comprehensive skill set that supports his current role in professional services.
Client Services Leadership Experience
Raimey Jones possesses a strong background in client services leadership, which has been a critical aspect of his career. His extensive experience in both enterprise and retail sectors has equipped him with the skills necessary to manage client relationships effectively and drive successful project outcomes.