Rebecca Finney
About Rebecca Finney
Rebecca Finney serves as the Customer Success Director at Accruent, where she has worked since 2022. With a background in property maintenance and extensive experience in customer success and management, she has held various roles in the industry since 1998.
Work at Accruent
Rebecca Finney has held multiple roles at Accruent since joining the company in 2015. She worked as a Senior Solutions Engineer from 2015 to 2019, where she focused on providing technical solutions and support to clients. In 2019, she transitioned to the role of Senior Customer Success Manager, a position she maintained for five years. In 2022, she was promoted to Customer Success Director, where she oversees customer engagement and satisfaction initiatives.
Education and Expertise
Rebecca Finney earned a Bachelor of Science (BSc) degree in Building/Property Maintenance from Nottingham Trent University. Her studies spanned from 1999 to 2004, providing her with a solid foundation in property management and maintenance. This educational background supports her expertise in customer success and solutions engineering within the property and facilities management sectors.
Background
Rebecca Finney began her career in the construction and property management industry. She worked at Faithful+Gould, Atkins as a Commercial Manager from 1998 to 2003. Following this, she served as an Estimator Surveyor at Mansfield District Council from 2003 to 2005. She then joined Gleeds as an FM Consultant from 2005 to 2010, before moving to Alliance Boots as a Store Care Reporting and Finance Manager from 2010 to 2015.
Professional Experience
Rebecca Finney has accumulated extensive professional experience in customer success and management roles across various organizations. Her career includes significant positions at Accruent, Alliance Boots, Gleeds, and Mansfield District Council. This diverse background has equipped her with a comprehensive understanding of customer needs and operational efficiencies in the property and facilities management sectors.