Tyler Tung
About Tyler Tung
Tyler Tung serves as the Operations Manager at Accruent, where he leads maintenance and improvement initiatives for audit control and SOX compliance. He has a background in management information systems and has held various roles within Accruent since 2019.
Current Role as Operations Manager
Tyler Tung serves as the Operations Manager at Accruent, a position he has held since 2021. In this role, he manages a team responsible for the operational processes of Accruent's Professional Services Organization. His leadership supports over 200 resources, ensuring efficient execution of operational tasks. Tung's responsibilities include overseeing maintenance and improvement initiatives to enhance audit control and ensure compliance with SOX standards.
Previous Experience at Accruent
Prior to his current position, Tyler Tung worked at Accruent in various roles. He served as an Operations Specialist from 2019 to 2020, where he contributed to operational efficiency. He then transitioned to the role of Operations Consultant from 2020 to 2021, focusing on audit control and compliance initiatives. During his tenure, he created and directed the Licensing and Provisioning Department, managing end-to-end processes for the company's global product suite.
Education and Academic Background
Tyler Tung studied at Texas Tech University, where he earned a Bachelor of Business Administration (BBA) in Management Information Systems (MIS) with a concentration in Web Application Design from 2014 to 2017. Prior to that, he attended Texas Tech University College of Human Sciences, where he studied Hotel and Institutional Management and achieved a minor in Restaurant Management from 2012 to 2014.
Experience at Newgistics
Before joining Accruent, Tyler Tung worked at Newgistics as a Client Advocate in 2017. In this role, he contributed to client support and service delivery for a period of six months. His experience at Newgistics provided him with foundational skills in client relations and operational processes.
Expertise in Operational Processes
Tyler Tung possesses expertise in managing configuration and deliverance for customer purchases across various models, including On-Premise, SaaS, and Services. He maintains consistent auditing within Salesforce, focusing on operational elements such as timecards, budgets, milestones, and approvals. His skill set supports the operational integrity and efficiency of Accruent's services.