Emily Du Quesnay Walhood
About Emily Du Quesnay Walhood
Emily Du Quesnay Walhood is a Senior Customer Success Manager at Accushield, where she has worked since 2015. She has a background in customer engagement and has contributed to digital solutions in healthcare, particularly in senior living communities.
Work at Accushield
Emily Du Quesnay Walhood has served as the Senior Customer Success Manager at Accushield since 2015. In this role, she focuses on managing customer success initiatives specifically for healthcare-related digital products. Her work involves enhancing customer engagement and satisfaction through innovative technology solutions. She has played a key role in implementing digital solutions that replace traditional paper sign-in methods in senior living communities, contributing to improved operational efficiency.
Previous Experience
Before joining Accushield, Emily worked as a Marketing Intern at D Magazine for three months in 2009. Following this, she held the position of Wholesale Representative at Tommy Bahama from 2009 to 2010. Her experiences in these roles provided her with foundational skills in marketing and customer relations, which she later applied to her career in customer success management.
Education and Expertise
Emily studied at the Academy of the Sacred Heart in New Orleans, LA. She furthered her education at The University of Mississippi, where she earned a degree in Journalism and English from 2005 to 2009. This educational background has equipped her with strong communication skills and a deep understanding of customer engagement strategies, which are essential in her current role.
Background
Emily Du Quesnay Walhood has a diverse professional background that spans various roles in marketing and customer success. Her journey began with her education in journalism and English, which laid the groundwork for her career. Over the years, she has developed extensive experience in managing customer success initiatives, particularly in the healthcare sector, demonstrating her commitment to enhancing user experiences through technology.