Patrick R. Schneider
About Patrick R. Schneider
Patrick R. Schneider is a Customer Success Manager at Accushield® in Atlanta, Georgia, where he has worked since 2022. He has a background in international relations and military service, which informs his collaborative approach to managing customer success operations.
Work at Accushield
Patrick R. Schneider has been serving as a Customer Success Manager at Accushield® since 2022. Based in Atlanta, Georgia, he focuses on enhancing customer experiences by fostering collaboration and removing individual egos from processes. His approach aims to create a culture that supports successful project completion. Schneider's role involves establishing trusted partnerships with clients, which has earned him respect within the organization and among customers.
Previous Experience
Before joining Accushield®, Patrick R. Schneider held several key positions in the technology and consulting sectors. He worked at ConvergeOne as a Senior Service Delivery Manager from 2009 to 2012 in Norcross, Georgia. Following that, he served as a Project Manager and Senior Business Analyst at Arke from 2017 to 2022 in the Greater Atlanta Area. Additionally, he worked as a Consultant at BSF SERVICES LLC during the same period, contributing to his extensive experience in customer success and project management.
Education and Expertise
Patrick R. Schneider studied at the Defense Language Institute Foreign Language Center, where he focused on Chinese Mandarin in a non-degree program. He also earned a Bachelor of Arts in International Relations from Hawaii Pacific University. His educational background provides him with a strong foundation in managing cross-functional projects, particularly with global clients. His conversational abilities in Chinese Mandarin further enhance his communication skills in international contexts.
Military Service Background
Patrick R. Schneider served in the US military, which has contributed to his disciplined approach to managing customer success operations. His military experience provides him with a unique perspective that informs his strategies in fostering collaboration and achieving project goals. This background underpins his commitment to creating effective customer experiences.
Focus on Customer Success
In his professional practice, Patrick R. Schneider emphasizes the importance of removing individual egos from processes to cultivate a collaborative culture. This focus is integral to his role as a Customer Success Manager, where he aims to ensure successful project completion. His ability to create desired customer experiences through trusted partnerships is a key aspect of his approach to customer success.