Arokiyaraj Xavier
About Arokiyaraj Xavier
Arokiyaraj Xavier serves as the Director of the Service Application Division at Acer, where he has worked since 2016. With a background in IT and extensive experience in managing IT solutions across various regions, he has a proven track record in executing large projects for customer service and logistics.
Current Role at Acer
Arokiyaraj Xavier serves as the Director of the Service Application Division at Acer, a position he has held since 2016. Based in Dubai, he has been instrumental in overseeing the development and implementation of IT solutions tailored for customer service. His leadership focuses on enhancing operational efficiency and user satisfaction within the division.
Previous Experience at Acer
Arokiyaraj Xavier has held multiple roles at Acer prior to his current position. He worked as a Senior Manager in Service Logistics & Planning Applications from 2012 to 2015, and as a CS Systems Manager (EMEA) from 2008 to 2011. Additionally, he served as a Senior System Analyst from 2005 to 2006 and as an IT Specialist from 2006 to 2007, all in Dubai. His diverse experiences have contributed to his extensive knowledge in IT solutions and service management.
Educational Background
Arokiyaraj Xavier completed his Master of Computer Applications (MCA) at St. Joseph's College, studying from 1999 to 2002. Prior to this, he earned a Bachelor of Science (B.Sc) in Physics from the same institution, attending from 1996 to 1999. His educational background has provided a strong foundation for his career in IT and service management.
Global Experience and Expertise
Arokiyaraj Xavier possesses extensive experience in managing IT solutions across various regions, including Europe, the Middle East & Africa, North America, South America, Taiwan, and Asia Pacific. His expertise includes executing large-scale projects for customer service, planning, and logistics divisions within a multinational corporation.
Leadership and Team Management
Arokiyaraj Xavier is recognized for his ability to motivate cross-functional and cross-cultural teams. He is known for fostering a collaborative environment by bringing energy and enthusiasm to his leadership style. His experience includes working with outsourced development partners to deliver innovative solutions efficiently, ensuring high user satisfaction and cost-effectiveness.