Libian Garcia
About Libian Garcia
Libian Garcia serves as a Key Account Commercial at Acer, where he has worked since 2017, leveraging his extensive experience in B2B client relationships and tailored hardware solutions.
Work at Acer
Libian Garcia has been employed at Acer since 2013, initially serving as an Inside Channel Account Manager until 2017. In this role, he managed B2B client relationships and collaborated with sub-distributors. Since 2017, he has held the position of Key Account Commercial, focusing on account growth and client needs in the Barcelona area. His responsibilities include developing business forecasts and providing tailored hardware solutions to both consumer-focused stores and professional enterprises.
B2B Client Relationship Management
Libian Garcia has extensive experience in managing B2B client relationships. His expertise includes working with sub-distributors and understanding the unique needs of both consumer-focused stores and professional enterprises. He has developed strong skills in empathizing with clients, which enhances customer loyalty and satisfaction. His approach to client management emphasizes identifying specific requirements and delivering customized solutions.
TeleSales Experience
Before his current role, Libian Garcia worked in TeleSales at Acer from 2013 to 2017. This position allowed him to refine his skills in telephonic commercial interactions. His background in call centers has equipped him with the ability to effectively communicate and engage with clients, further enhancing his capabilities in managing accounts and driving sales.
Previous Roles at SELLBYTEL Group
Libian Garcia's career includes a tenure at SELLBYTEL Group, where he worked as a Commercial for three months in 2008. He then transitioned to the role of Inside Channel Account Manager at Acer within SELLBYTEL from 2008 to 2013. These positions contributed to his understanding of channel management and client engagement strategies, laying a foundation for his subsequent success at Acer.
Skills and Expertise
Libian Garcia possesses strong skills in creating and executing business forecasts, which are essential for driving account growth. His expertise extends to face-to-face and telephonic interactions, allowing him to effectively engage with clients. He specializes in identifying client needs and providing tailored hardware solutions, demonstrating his commitment to meeting customer expectations and enhancing overall satisfaction.