Maichel Van Den Bersselaar
About Maichel Van Den Bersselaar
Maichel Van Den Bersselaar is the Supervisor of Technical Support EMEA at Acer, where he has worked since 2016. He has extensive experience in technical support roles, having previously served as a Customer Care Desk employee and Technical Support Engineer at Acer EMEA for a total of 13 years.
Current Role at Acer
Maichel Van Den Bersselaar serves as the Supervisor of Technical Support for EMEA at Acer since 2016. In this role, he oversees a team responsible for providing technical support across Europe, the Middle East, and Africa. His leadership focuses on enhancing customer service and improving support efficiency within the organization.
Previous Experience at Acer
Prior to his current position, Maichel worked at Acer EMEA in various roles. He began as a Customer Care Desk employee from 2003 to 2008, followed by a position as a Technical Support Engineer from 2008 to 2016. His experience in these roles contributed to his understanding of customer needs and technical support operations.
Background in Technical Support
Maichel has extensive experience in managing technical support operations in a multicultural environment. His tenure at Acer EMEA has equipped him with the skills necessary to lead a diverse team and address the challenges of providing support across different regions.
Education and Training
Maichel studied at Koning Willem 1 College, where he achieved a degree in Systeem- netwerkbeheer from 2001 to 2003. This educational background provided him with foundational knowledge in systems and network management, which has been beneficial in his technical support roles.
Early Career at Capline
Before joining Acer, Maichel worked at Capline as a Systeem- netwerkbeheer from 2002 to 2003. This role marked the beginning of his career in technical support and network management, laying the groundwork for his future positions in the industry.