Muhammad Aadil Farooq
About Muhammad Aadil Farooq
Muhammad Aadil Farooq is a Business Development and Customer Services Specialist with extensive experience in the electronics and IT sectors. He has worked for notable companies such as Warid Telecom and Acer, where he has developed strategies to enhance operational efficiency and customer satisfaction.
Work at Acer
Muhammad Aadil Farooq has been employed at Acer as a Business Development & Customer Services Specialist since 2016. In this role, he focuses on enhancing business development strategies and improving customer service operations. His responsibilities include managing day-to-day operations and ensuring that all products are appropriately price-tagged and bar-coded before display. He has contributed to the company's growth by implementing effective plans to address inefficiencies in the customer services domain.
Previous Experience at Warid Telecom
Prior to joining Acer, Muhammad Aadil Farooq worked at Warid Telecom as a Customer Services Executive from 2011 to 2014 in Lahore, Pakistan. During his three years at Warid Telecom, he developed and implemented strategies aimed at improving customer service efficiency. His experience in this role provided him with foundational skills in customer relations and service management.
Experience at E-City General Trading LLC
From 2014 to 2016, Muhammad Aadil Farooq served as a Section Supervisor at E-City General Trading LLC in the United Arab Emirates. In this position, he was responsible for maintaining high standards of housekeeping and personal grooming within the workplace. He also managed stock rotation on shelves and assisted in conducting accurate stock counts, ensuring compliance with store requirements.
Education and Expertise
Muhammad Aadil Farooq holds a Bachelor's degree in Business/Corporate Communications from the University of the Punjab. His educational background has equipped him with essential skills in communication and business strategies, which he applies in his current role at Acer. He possesses comprehensive knowledge of various electronics and IT products, gained through his work with recognized brands such as Acer, Lenovo, and Du Telecom.
Team Management and Training
In his current role, Muhammad Aadil Farooq monitors team members' participation in training programs to ensure effective utilization of training resources. He identifies additional training needs to enhance team performance and improve service delivery. His focus on team development contributes to the overall efficiency of business operations.