Norachai Mahattanarat
About Norachai Mahattanarat
Norachai Mahattanarat serves as the Associate Director of the Engineering Service Operation Division at Acer, where he has worked for 26 years. He holds a Bachelor of Engineering in Computer Engineering from Mahanakorn University of Technology and an MBA from Ramkhamhaeng University.
Work at Acer
Norachai Mahattanarat has been employed at Acer since 1998, holding the position of Associate Director in the Engineering Service Operation Division. In this role, he oversees service operations, ensuring quality assurance and cost management. His responsibilities include planning and implementing improvements in service operations to adapt to changes within the organization and its environment. He also sets up technical training programs for technical engineers, authorized service providers, and subcontractors.
Education and Expertise
Norachai Mahattanarat holds a Bachelor of Engineering degree in Computer Engineering from Mahanakorn University of Technology. He furthered his education by obtaining a Master of Business Administration from Ramkhamhaeng University, which he completed between 2015 and 2017. His educational background supports his expertise in IT product service management, where he has accumulated over 18 years of experience.
Background
Norachai Mahattanarat has a strong background in IT product service management, with a focus on Depot and Onsite Service coverage. His extensive experience in the field has equipped him with the skills necessary to manage service operations effectively. He has been involved in various aspects of service management, contributing to the operational efficiency of the organization.
Achievements
Throughout his career, Norachai Mahattanarat has been instrumental in establishing technical training programs aimed at enhancing the skills of technical engineers and service providers. His role in managing quality assurance and cost management has contributed to the overall effectiveness of service operations at Acer. He has also played a key role in planning and implementing operational improvements.