Vikas Sharma
About Vikas Sharma
Vikas Sharma serves as the Manager of Customer Support and Projects at Acer India, where he has worked since 2015. He has a background in project management and customer support, with previous roles at Dell India and Wipro Infotech.
Work at Acer
Vikas Sharma has been employed at Acer India since 2015, serving as the Manager of Customer Support and Projects. In this role, he has developed expertise in managing customer support operations and overseeing various projects. His tenure at Acer spans nine years, during which he has contributed to the company's service delivery and project management initiatives in the New Delhi area.
Previous Experience at Dell India
Before joining Acer, Vikas Sharma worked at Dell India Pvt. Ltd. as a Field Operations Support Executive from 2011 to 2014. In this position, he gained valuable experience in field operations, enhancing his skills in customer service and support. His three years at Dell provided a foundation for his subsequent roles in project management and customer support.
Career at Wipro Infotech
Vikas Sharma was employed at Wipro Infotech as a Vendor and Asset Management Engineer from 2014 to 2015. This role allowed him to further develop his skills in asset management and vendor relations. His experience at Wipro contributed to his overall understanding of project management and customer support processes.
Education and Expertise
Vikas Sharma completed his education at GSSS Kangoo, where he studied Physics, Chemistry, and Mathematics, achieving a Non-Medical qualification from 2006 to 2007. He furthered his education at Government Polytechnic College Kangra, earning a degree in Computer Science from 2007 to 2010. His educational background has equipped him with a strong foundation in technical and analytical skills relevant to his career.
Project Management Skills
Vikas Sharma has demonstrated strong organizational and multitasking skills through his ability to handle multiple project installations simultaneously. He has extensive experience managing large-scale project installations across the Delhi NCR and Haryana regions. His focus on service delivery has been a key aspect of his work in customer support and project management.