Jason F.
About Jason F.
Jason F. is a Senior Software Engineer with over a decade of experience in IP Telephony and expertise in application development that enhances customer interaction. He has held various engineering and analytical roles at several companies, including Aceyus, NorthStar Solutions Group, and iQor.
Work at Aceyus
Jason F. has been employed at Aceyus as a Senior Software Engineer since 2017. In this role, he focuses on developing applications that enhance customer interaction through advanced technology. His work involves streamlining and automating business processes, which contributes to improved efficiency and effectiveness within the organization.
Previous Experience
Before joining Aceyus, Jason F. held multiple positions in various companies. He worked at NorthStar Solutions Group LLC as an ICM Engineer, Software Developer, and Reporting Analyst from 2010 to 2013. Prior to that, he served as Assistant VP of Cisco Platform Engineering at iQor from 2007 to 2010. His career also includes roles at TEKsystems, Foster Wheeler, Weil, Gotshal & Manges LLP, and Cadbury plc, where he gained diverse experience in technology and software engineering.
Education and Expertise
Jason F. possesses extensive expertise in creating applications that enhance customer interaction. He specializes in streamlining, automating, and improving business processes through effective reporting, tracking, and alerting mechanisms. His technical skills include server and database management across various platforms, including Cisco UCCE, Linux, and MacOS.
Technical Skills
Jason F. utilizes a wide range of programming languages and technologies in his work. His skill set includes C#, Java, Objective-C, SQL, JavaScript, REST, XML, JSON, Python, and Node.js. This diverse knowledge allows him to effectively contribute to various projects and initiatives within the software engineering field.
Industry Experience
With over a decade of experience in IP Telephony, Jason F. focuses on call routing, control, and reporting at both queue and agent levels. His background in this area enables him to address complex challenges and implement solutions that enhance communication systems.