Chantal Primeau, MSc (She/Her)
About Chantal Primeau, MSc (She/Her)
Chantal Primeau is a Senior Customer Success Manager with extensive experience in customer service roles across various organizations. She has worked at Achiever since 2020 and previously held positions at Maple Leaf Sports & Entertainment and Monumental Sports & Entertainment.
Current Role at Achievers
Chantal Primeau serves as a Senior Customer Success Manager at Achievers, a position she has held since 2020. In this role, she focuses on enhancing customer satisfaction and ensuring successful implementation of the company's solutions. Her extensive experience in customer success enables her to effectively address client needs and foster long-term relationships.
Previous Experience at Achievers
Prior to her current role, Chantal worked at Achievers as an Enterprise Customer Success Manager from 2019 to 2020. She also held the position of Customer Success Manager from 2017 to 2019. In these roles, she contributed to the development of customer engagement strategies and supported clients in maximizing the value of their investments.
Experience at Maple Leaf Sports & Entertainment
Chantal Primeau worked at Maple Leaf Sports & Entertainment from 2013 to 2017. She initially served as an Account Executive in Sales for seven months in 2013, followed by four years as an Account Manager in Service. Her tenure at this organization involved managing client accounts and enhancing service delivery.
Educational Background
Chantal holds a Master's Degree from Robert Morris University, which she earned between 2014 and 2016. She also completed her Bachelor of Science (B.S.) at the same institution from 2008 to 2012. Additionally, she attended Ridley College from 2004 to 2008, where she completed her secondary education.
Internship Experience
Chantal has gained valuable experience through various internships. In 2011, she interned at the WNBA's Tulsa Shock as a Sales and Service Intern for four months. She also completed a Sales and Marketing Internship at Robert Morris University Island Sports Center during the same year.