Clinton S.
About Clinton S.
Clinton S. is a Customer Success Manager at Achievers, with a background in customer success and administrative roles across various industries. He has previously worked at FreshBooks and Staples Canada, and holds a Bachelor of Commerce in Global Management with a minor in Finance from Toronto Metropolitan University.
Current Role at Achievers
Clinton S. serves as a Customer Success Manager at Achievers, a position he has held since 2022. In this role, he focuses on understanding business needs to enhance product engagement. His responsibilities include ensuring customer satisfaction and fostering long-term relationships with clients. His experience in customer success allows him to effectively address client concerns and improve overall service delivery.
Previous Experience at FreshBooks
Clinton S. has extensive experience at FreshBooks, where he worked in various customer success roles from 2017 to 2022. He started as a Support Specialist for one year, then transitioned to a Customer Success Associate for another year. Following this, he advanced to Senior Customer Success Associate, a position he held for three years. His tenure at FreshBooks equipped him with skills in customer relationship management and support.
Background in Retail and Administration
Clinton S. has a diverse background that includes experience in retail and administrative roles. He worked as a Sales Associate at Staples Canada for one year and served as an Administrative Assistant at the Ontario Ministry of Education for seven months in 2016. Additionally, he was a Customer Service Representative at Ryerson Recreation and Athletic Centre for three years. This varied experience contributes to his versatility in professional skills.
Education and Expertise
Clinton S. studied at Toronto Metropolitan University, where he earned a Bachelor of Commerce degree in Global Management with a minor in Finance. His educational background provides a solid foundation for his work in customer success and business engagement. This academic experience complements his practical skills in understanding customer needs and enhancing product engagement.
Experience in Events Management
Clinton S. also has experience in events management, having worked as an Account Manager for TEDxRyersonU from 2013 to 2015. In this role, he was responsible for managing accounts and ensuring successful event execution. This experience in the events sector adds to his diverse professional background and enhances his customer engagement skills.