Emily Ho
About Emily Ho
Emily Ho serves as a Bilingual Member Experience Coordinator at Achievers in Toronto, Ontario, where she has worked since 2018. She specializes in managing member experiences in both English and Chinese, and has a background in Psychology and Sociology from the University of Toronto.
Work at Achievers
Emily Ho has been employed at Achievers since 2018, serving as a Bilingual Member Experience Coordinator. In this role, she manages member experiences in a bilingual environment, effectively utilizing her proficiency in both English and Chinese. Her responsibilities include enhancing customer engagement and ensuring a positive experience for members. Emily has contributed to the organization for six years, based in Toronto, Ontario, Canada.
Education and Expertise
Emily Ho earned her Bachelor's degree from the University of Toronto, where she studied Psychology and Sociology from 2009 to 2014. This educational background provides her with a strong foundation in understanding human behavior and social dynamics, which she applies in her current role. Her expertise includes managing member experiences and leveraging social media platforms to enhance customer engagement.
Background
Emily Ho has developed a strong background in managing member experiences, particularly in bilingual settings. Her ability to communicate effectively in both English and Chinese allows her to cater to a diverse member base. She demonstrates a high level of discretion when handling sensitive and confidential information, which is crucial in her role as a Bilingual Member Experience Coordinator.
Achievements
In her position at Achievers, Emily Ho has successfully utilized social media platforms to enhance customer engagement and improve member experiences. Her bilingual capabilities and expertise in managing member interactions have contributed to the overall effectiveness of the member experience team.