Kevin Murray (He/Him/His)
About Kevin Murray (He/Him/His)
Kevin Murray is a Senior Account Manager with extensive experience in customer success and account management across various companies, including Achievers and MomentFeed. He possesses strong skills in solution selling, communication, and relationship management, which contribute to his effectiveness in driving measurable outcomes.
Current Role at Achievers
Kevin Murray currently serves as a Senior Account Manager at Achievers, a position he has held since 2022. In this role, he utilizes his expertise in solution selling and creative problem-solving to drive customer success. His responsibilities include managing client relationships and ensuring customer satisfaction, which are critical for achieving measurable outcomes.
Previous Experience at Achievers
Before his current role, Kevin worked at Achievers as a Customer Renewal Manager in 2021 for 11 months. During this time, he focused on client retention strategies and renewal processes, contributing to the overall customer experience in the Los Angeles Metropolitan Area.
Professional Background at MomentFeed
Kevin has extensive experience at MomentFeed, where he held multiple positions. He served as a Manager of Professional Services in 2018 for 10 months, and later as Regional Director of Customer Success for the West Region in 2019 for 5 months. His roles included overseeing client success initiatives and managing professional services, demonstrating his capability in leadership and customer engagement.
Career at Groupon and Gap Inc.
Kevin worked at Groupon as an Account Manager from 2011 to 2013 for 2 years, where he developed skills in account management and client relations. Prior to that, he was employed at Gap Inc. as a Brand Visual and Merchandising Expert from 2009 to 2011 for 2 years, gaining experience in brand management and visual merchandising.
Education and Expertise
Kevin earned a Bachelor of Arts (B.A.) in Theatre from Florida State University, where he studied from 2003 to 2007. His educational background complements his professional skills, which include excellent communication, relationship management, and leadership abilities. These skills are essential for his success in customer success roles across various organizations.