Michael Stone
About Michael Stone
Michael Stone is a Customer Success Manager currently employed at Achievers in London, United Kingdom. He has extensive experience in customer success and project management, having previously held roles at Vision Critical and TNS.
Current Role at Achievers
Michael Stone serves as a Customer Success Manager at Achievers, a position he has held since 2020. In this role, he focuses on enhancing customer satisfaction and ensuring clients derive maximum value from the company's services. His responsibilities include managing client relationships and driving customer engagement initiatives.
Previous Experience at Vision Critical
Michael Stone worked at Vision Critical in various roles from 2012 to 2019. He began as an Account Manager for one year, then progressed to Senior Account Manager for two years. He later served as Customer Success Director for four years, where he was responsible for overseeing customer success strategies and team management in Sydney, Australia.
Experience at TNS and Kantar
Before his tenure at Vision Critical, Michael Stone was employed at TNS as a Senior Project Manager from 2010 to 2012. He also worked at Kantar as a Project Manager from 2008 to 2010. In these roles, he managed project timelines and deliverables, contributing to various market research initiatives.
Educational Background
Michael Stone studied at the University of Northampton, where he earned a Bachelor of Applied Science (BASc) in Sociology. This educational background has provided him with insights into human behavior and social dynamics, which are beneficial in his customer-focused roles.