Darlene Jansen
About Darlene Jansen
Darlene Jansen is a Customer Service Manager at Achronix Semiconductor Corporation, with a diverse background in customer service, operations, and contract administration across various industries including high tech and medical. She has held multiple managerial positions and is recognized for her expertise in process improvements and strong leadership skills.
Current Role at Achronix Semiconductor Corporation
Darlene Jansen has been serving as the Customer Service Manager at Achronix Semiconductor Corporation since 2021. In this role, she is responsible for overseeing customer service operations, ensuring client satisfaction, and implementing effective service strategies. Her experience in the high-tech sector contributes to her ability to manage customer relationships and address their needs efficiently.
Previous Experience in Customer Service Management
Prior to her current position, Darlene Jansen held the role of Customer Service Manager at ChipX from 2008 to 2010. She also worked at InterVision Systems Technologies as Operations Manager from 2011 to 2014. These positions allowed her to develop her skills in customer service and operations management, focusing on enhancing customer experiences and optimizing service delivery.
Background in Office and Contract Administration
Darlene Jansen has a diverse background in office and contract administration. She worked as Office Manager at Intero Real Estate Services for one year in 2007-2008 and served as Contract Administration Manager at St. Jude Medical from 2014 to 2016. These roles involved managing administrative tasks and ensuring compliance with contractual obligations.
Education and Expertise in Social Science
Darlene Jansen studied Social Science at Foothill College from 1988 to 1989. This educational background supports her expertise in implementing process improvements and managing projects across various industries, including high-tech and medical sectors. Her academic experience complements her professional skills in leadership and strategic planning.
Leadership and Project Management Skills
Darlene Jansen is recognized for her strong leadership abilities and expertise in managing teams effectively. She specializes in sales operations, projects, contracts, HR, and implementations. Her experience across different organizations has equipped her with the skills necessary to lead projects successfully and drive operational improvements.