Benjamin J.
About Benjamin J.
Benjamin J. is a Senior Customer Success Manager at Aclaimant, with a background in customer success and claims adjustment. He has held various roles in the insurance and legislative sectors, including positions at DataCubes, Gallagher Bassett, and the Minnesota State Senate.
Current Role at Aclaimant
Benjamin J. serves as a Senior Customer Success Manager at Aclaimant, a position he has held since 2021. In this role, he focuses on enhancing customer satisfaction and ensuring the effective use of Aclaimant's services. His experience in customer success enables him to build strong relationships with clients and address their needs efficiently. He operates out of Chicago, Illinois.
Previous Experience in Customer Success
Before joining Aclaimant, Benjamin worked as a Customer Success Manager at DataCubes from 2018 to 2020. His responsibilities included managing client accounts and ensuring successful product implementation. He also held the position of Account Manager at Insureon from 2017 to 2018, where he contributed to client retention and satisfaction. His background in customer success roles has equipped him with valuable skills in client engagement and support.
Early Career Background
Benjamin's career began with various roles, including a Legislative Intern at the Minnesota State Senate in 2008. He later worked as a Casualty Claim Adjuster I at American Family Insurance from 2013 to 2014, followed by a Claims Adjuster position at Gallagher Bassett for five months in 2014. His early experiences provided him with insights into the insurance industry and claims management.
Education and Qualifications
Benjamin holds a Bachelor of Arts in Political Science from the University of Minnesota, where he studied from 2005 to 2009. He furthered his education at DePaul University, earning a Master of Education in Secondary Education from 2009 to 2011. His academic background supports his professional roles, particularly in understanding client needs and educational methodologies.
Work History Overview
Throughout his career, Benjamin has accumulated diverse experience across various roles in the insurance and customer success sectors. He has worked at notable organizations such as Assurance, Alliant Insurance Services, and American Family Insurance. His extensive work history reflects a commitment to client service and operational excellence.