Morgan W.
About Morgan W.
Morgan W. is a Senior Customer Experience Manager at Aclaimant, having previously held roles in customer success and implementation at the same company and others. Morgan holds a Bachelor of Science in Human Development and Family Studies from Colorado State University.
Current Role at Aclaimant
Morgan W. serves as the Senior Customer Experience Manager at Aclaimant, a position held since 2024. In this role, Morgan focuses on enhancing customer satisfaction and ensuring a positive experience for clients. Responsibilities include overseeing customer interactions, addressing concerns, and implementing strategies to improve service delivery.
Previous Experience at Aclaimant
Prior to the current role, Morgan worked at Aclaimant as a Customer Success Manager from 2021 to 2024. In this capacity, Morgan was responsible for managing customer relationships and ensuring successful product adoption. This role involved collaborating with clients to understand their needs and providing tailored support.
Experience at OrthoFi
Morgan W. briefly worked at OrthoFi as a Training & Implementation Specialist in 2021 for a duration of four months. This role involved training clients on the use of OrthoFi's systems and assisting with the implementation process to ensure smooth transitions for new users.
Background at Don Johnston Incorporated
Morgan has two years of experience as an Implementation Specialist at Don Johnston Incorporated, from 2019 to 2021. In this position, Morgan was involved in the implementation of educational technologies, working closely with clients to facilitate the integration of products into their systems.
Education in Human Development
Morgan W. earned a Bachelor of Science degree in Human Development and Family Studies from Colorado State University. This educational background provides a foundation in understanding human behavior and family dynamics, which is applicable in customer experience roles.