Yelena Binkle
About Yelena Binkle
Yelena Binkle is a Senior Customer Success Manager with a background in International Studies and Business Marketing. She has over six years of experience in customer success roles, primarily in the Greater Chicago Area.
Current Role at Aclaimant
Yelena Binkle currently serves as a Senior Customer Success Manager at Aclaimant, a position she has held since 2023. In this role, she focuses on enhancing customer satisfaction and ensuring successful product adoption. Her experience in customer success allows her to effectively address client needs and foster long-term relationships.
Previous Experience at Aclaimant
Prior to her current role, Yelena worked at Aclaimant as a Customer Success Manager from 2018 to 2023. During her five years in this position, she contributed to the company's customer engagement strategies and helped improve client retention rates. Her tenure at Aclaimant provided her with valuable insights into customer needs and product functionalities.
Career Background
Yelena Binkle has a diverse work history that includes roles in various organizations. She worked at CareerBuilder as a Billing Coordinator from 2016 to 2018, where she managed billing processes and customer inquiries. Additionally, she was employed at DTI LLC as a DSR/Operator II from 2014 to 2015, gaining experience in operational support.
Education and Academic Background
Yelena studied at Roosevelt University, earning a Bachelor of Arts (B.A.) in International Studies. She also attended the University of Michigan-Flint, where she studied Business Marketing. Her educational background provides her with a strong foundation in both international relations and marketing principles.