Amit K.
About Amit K.
Amit K. is a Senior Support Engineer at Acquia, where he has worked since 2024, following three years as a Support Engineer at the same company. He has a background in software engineering and cloud application operations, with expertise in various databases and programming tools.
Work at Acquia
Amit K. currently serves as a Senior Support Engineer at Acquia, a position he has held since 2024. Prior to this role, he worked as a Support Engineer at Acquia from 2021 to 2024. His tenure at Acquia spans a total of three years in India, during which he has developed strong expertise in customer support and technical troubleshooting.
Previous Experience at Tech Mahindra
Before joining Acquia, Amit K. worked at Tech Mahindra as a Software Engineer from 2016 to 2019. His role involved software development and engineering tasks, contributing to various projects during his three-year tenure in Pune, Maharashtra.
Experience at NICE Ltd
Amit K. was employed at NICE Ltd as a Cloud Application Operations Engineer from 2019 to 2021. In this role, he focused on cloud application management and operations for two years in Pune, Maharashtra, enhancing his skills in cloud technologies and application support.
Education and Expertise
Amit K. holds a Bachelor of Technology (BTech) degree in Electrical, Electronic and Communications Engineering Technology from Krishna Institute of Engineering and Technology, Ghaziabad, which he completed from 2012 to 2016. He possesses certifications in Acquia Campaign Studio Marketing Pro and NICE IEX Workforce Management, further demonstrating his commitment to professional development.
Technical Skills and Proficiencies
Amit K. is skilled in various technical areas, including source code management tools such as SVN and GIT. He has expertise in fault tracking and databases like Snowflake, Oracle, MSSQL, and Postgres. Additionally, he is proficient in shell scripting and has experience with operating systems including Unix/Linux and Windows. His strong problem-solving abilities and exceptional communication skills enhance his effectiveness in customer service.