Dave Ridgway
About Dave Ridgway
Dave Ridgway is a Senior Customer Success Manager at Acquia, with a diverse background in customer success and business development across various companies in the UK. He holds a degree in Multimedia from the University of Wales, Newport, and has accumulated extensive experience in roles such as Sales Executive and Account Manager.
Current Role at Acquia
Dave Ridgway serves as a Senior Customer Success Manager at Acquia, a position he has held since 2020. In this role, he focuses on enhancing customer satisfaction and ensuring successful adoption of Acquia's products and services. His responsibilities include managing customer relationships and driving value for clients in the EMEA region. Ridgway's experience in customer success positions him to effectively address client needs and foster long-term partnerships.
Previous Experience at Acquia
Prior to his current role, Dave Ridgway held multiple positions at Acquia. He worked as a Key Account Manager from 2017 to 2019 and as a Customer Success Manager from 2019 to 2020. Additionally, he served as an Interim Manager for Customer Success in EMEA for a brief period in 2021. His tenure at Acquia has provided him with extensive experience in customer engagement and account management.
Career Background
Dave Ridgway has a diverse career background with experience in various roles across different companies. He worked as a Sales Executive at UK PLC for one year in 2006-2007. He also held positions at Magic Bullet Ltd as an Editor in 2008, Certus Digital Recruitment as a Senior Digital New Business Manager in 2015, and Sentinel Performance Solutions Ltd as a Regional Business Development Manager from 2013 to 2014. His career spans multiple facets of customer engagement and business development.
Educational Background
Dave Ridgway studied at the University of Wales, Newport, where he completed a degree in Multimedia from 2003 to 2006. This educational background provided him with foundational skills in multimedia, which have been beneficial throughout his career in various roles within the technology and digital sectors.
Work at Workfront
From 2015 to 2017, Dave Ridgway worked at Workfront as a Senior Strategic Account Development Manager for the EMEA region. In this role, he was responsible for developing strategic accounts and enhancing client relationships. His experience at Workfront contributed to his expertise in account management and customer success.