Erik Peterson
About Erik Peterson
Erik Peterson serves as the Senior Director of Global Drupal Cloud Support at Acquia, a position he has held since 2024. He has over a decade of experience at Acquia, having previously worked in various roles including Senior Director of Enterprise Applications and Manager of the Tier 2 Support Team.
Current Role at Acquia
Erik Peterson serves as the Senior Director of Global Drupal Cloud Support at Acquia. He has held this position since 2024. In this role, he is responsible for overseeing support operations related to Drupal Cloud, ensuring that clients receive effective assistance and solutions tailored to their needs.
Previous Positions at Acquia
Prior to his current role, Erik Peterson held multiple positions at Acquia. He worked as the Senior Director of Enterprise Applications from 2018 to 2024, where he managed enterprise-level application strategies. He also served as the Manager of the Tier 2 Support Team from 2012 to 2018, focusing on escalated customer support issues. His career at Acquia began as a Client Advisor from 2011 to 2012, where he provided guidance to clients on product usage.
Education and Expertise
Erik Peterson earned a Bachelor of Arts degree in Mathematics from Oberlin College, where he studied from 1988 to 1992. His educational background in mathematics contributes to his analytical skills and problem-solving abilities in his professional roles.
Career Timeline
Erik Peterson's career at Acquia spans over a decade, beginning in 2011. He progressed through various roles, accumulating experience in client advisory and support management. His tenure includes six years as a Manager and another six years as a Senior Director, reflecting his extensive involvement in the company's operations.