Erin Miles Rasmussen (She/Her)
About Erin Miles Rasmussen (She/Her)
Erin Miles Rasmussen is a Lead, Team Lead Technical Account Manager at Acquia, where she has worked since 2022. She has a background in technical support and account management, with previous roles at Rio Networks and EasyStreet Online Services.
Current Role at Acquia
Erin Miles Rasmussen serves as the Lead, Team Lead Technical Account Manager at Acquia. She has held this position since 2022 and is based in the Portland, Oregon Metropolitan Area. In her current role, she is responsible for overseeing technical account management and ensuring customer satisfaction through effective support and guidance.
Previous Experience at Acquia
Prior to her current role, Erin worked at Acquia as a Senior Technical Account Manager from 2021 to 2022. She initially joined Acquia as a Technical Account Manager in 2019, where she contributed for two years. Her experience at Acquia has provided her with a strong foundation in technical account management and customer relations.
Early Career Background
Erin's early career includes a position as a Technical Support representative at Rio Networks for three months in 2004. She also worked at EasyStreet Online Services as an Internet Support Specialist from 1998 to 2002. These roles helped her develop essential technical support skills and customer service experience.
Educational Background
Erin studied at Bennington College, where she earned a Bachelor's degree in Liberal Arts with a focus on Biology and Mathematics from 1991 to 1995. She furthered her education at the O'Reilly School of Technology, achieving a degree in Computer Science from 2012 to 2014. Additionally, she completed her high school education at Aloha High School from 1989 to 1991.