Jack Rider

Jack Rider

Customer Success Manager @ Acquia

About Jack Rider

Jack Rider is a Customer Success Manager with experience in various roles, including operations and project leadership. He has worked at Acquia since 2021 and has a background in youth programs and construction supervision.

Work at Acquia

Jack Rider has been employed at Acquia since 2021, initially joining as an Associate Customer Success Manager. In 2022, he advanced to the role of Customer Success Manager. His responsibilities include ensuring customer satisfaction and facilitating the successful use of Acquia's products and services. Jack's experience at Acquia spans over two years, during which he has contributed to enhancing customer relationships and driving product adoption.

Previous Experience

Before joining Acquia, Jack Rider held several positions that contributed to his professional development. He worked at American Corporate Partners (ACP) as an Operations Associate from 2020 to 2021. Prior to that, he served as a Project Leader at Blueprint Ministries from 2019 to 2020 and as a Summer Construction Supervisor in 2018. Additionally, he gained experience as a Program Leader and Counselor at the Westport Weston YMCA from 2015 to 2017.

Education and Expertise

Jack Rider earned a Bachelor of Arts degree from The College of Wooster, where he studied from 2015 to 2019. He also participated in a study abroad program at DIS in 2017. His educational background provides him with a strong foundation in customer success management, operations, and project leadership.

Background

Jack Rider has a diverse background that includes various roles in customer success, operations, and program leadership. His early career experiences at organizations such as the Westport Weston YMCA and Blueprint Ministries have equipped him with skills in team management and project execution. His work in different regions, including Texas and New York, has broadened his professional perspective.

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