James Lawson
About James Lawson
James Lawson serves as the Lead Customer Success Manager for EMEA at Oracle, where he has held various roles since 2013. With a background in business development and customer success, he possesses a diverse skill set in sales and operations.
Current Role at Oracle
James Lawson serves as the Senior Customer Success Manager for HCM in the UK at Oracle, a position he has held since 2018. He also holds the title of Lead Customer Success Manager for the UK and I - SaaS Cross Pillar, and has been in this role for the same duration. Additionally, he is the Enablement Manager for EMEA and the UK Team Leader of Customer Success Managers for Human Capital Management, showcasing his extensive responsibilities within the organization.
Experience at Acquia
James Lawson has been working at Acquia as the Lead Customer Success Manager for EMEA since 2019. His role involves overseeing customer success initiatives and ensuring that clients derive maximum value from Acquia's solutions. This position highlights his expertise in customer engagement and relationship management within the tech industry.
Professional Background
James Lawson has a diverse professional background, having worked in various roles across different organizations. He began his career at Thales as an Oracle DBA from 2001 to 2004. He then transitioned to Bond International Software as the European Head of Business Development from 2005 to 2011. Lawson also held positions at Oracle, including Director of Business Development for Taleo Products and HCM, and at Taleo as EMEA Corporate Sales and Business Development Director.
Education and Qualifications
James Lawson studied at Boundstone Community College from 1992 to 1998, focusing on Graphic Design, Physics, and English. He later attended Solent University, where he earned a Bachelor of Science degree in Business from 1998 to 2001. His educational background supports his roles in customer success and business development.
Skills and Expertise
James Lawson possesses a wide range of skills in sales and operations, demonstrating his ability to manage various business functions effectively. His experience in recruiting top talent indicates a strong expertise in talent acquisition and team building. Additionally, his role as a Board Director reflects his involvement in strategic decision-making processes.